IEEE Transactions on Professional Communication Mar 2003

Resolving the directness dilemma in document review sessions with nonnative speakers

K. Riley ; J. Mackiewicz

Abstract

Reviewers of technical documents must often work with nonnative speakers (NNSs) of English. Drawing on research in cross-cultural pragmatics and institutional discourse, we discuss linguistic patterns that document reviewers are likely to use when commenting on NNS writing. We anticipate miscommunications that may arise from some of these linguistic patterns, especially when a reviewer attempts to be both clear (so that the writer understands the comments) and polite (so that the reviewer maintains positive working relations with the writer). We recommend specific linguistic strategies that allow reviewers to balance clarity and politeness most effectively when communicating with NNSs.

Journal
IEEE Transactions on Professional Communication
Published
2003-03-01
DOI
10.1109/tpc.2002.808352
CompPile
Open Access
Closed
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Cited by in this index (8)

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