Along the cow path: technical communication within a Jewish Cemetery

Alexander Slotkin University of Florida

Abstract

Technical communication and user experience studies traditionally uphold Western onto-epistemological distinctions between technical users and objects. Recent calls for the inclusion of cultural approaches to technical communication, however, have asked scholars to consider the influence cultural knowledge has on communication design. This article takes up these calls by reading technical documentation through new materialist and Indigenous ways of knowing. Using a prominent Jewish cemetery in Gainesville, Florida as a case study, this article treats technical artifacts and subjects as co-constitutive, arguing for the cultural and material agency of technical documentation design in mediating and shaping user experience.

Journal
Communication Design Quarterly
Published
2020-11-16
DOI
10.1145/3410430.3436989
CompPile
Open Access
OA PDF Gold
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Cited by in this index (2)

  1. Journal of Technical Writing and Communication
  2. Communication Design Quarterly

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