A Taxonomy for the Composition of Memorandum Subject Lines: Facilitating Writer Choice in Managerial Contexts

Priscilla S. Rogers University of Michigan–Ann Arbor

Abstract

Research on advance organizers demonstrates the importance of memoran dum subject lines for reader comprehension and, by implication, reinforces the notion that a relationship exists between writer choice and communica tion context. Yet, existing pedagogy presents memorandum subject lines with no regard for context. This article introduces a taxonomy for subject-line com position that takes context into account by classifying memorandum subject lines as either neutral or directed. Analysis of 483 memorandum subject lines led to the development of this taxonomy. Findings from this analysis, as well as findings from several follow-up exercises which tested the usefulness of the taxonomy, indicate that writers compose memorandum subject lines much as pedagogical materials recommend and that these subject lines are usually neutral. However, when given alternatives, writers actually prefer directed sub ject linesforsomesituations. While the study focuses on subject lines in mana gerial memorandums, the proposed taxonomy and findings on writer choice may be more broadly applied and have important implications for pedagogy and research on managerial writing.

Journal
Journal of Business and Technical Communication
Published
1990-09-01
DOI
10.1177/105065199000400202
CompPile
Open Access
OA PDF Green
Topics
Export

Citation context

Cited by in this index (0)

No articles in this index cite this work.

References (29) · 2 in this index

  1. 10.1037/h0046669
     ↗
  2. 10.3102/00346543045004637
     ↗
  3. Thill. Business Communication Today
  4. Branchaw. Business Communication: From Process to Product
  5. 10.1016/S0022-5371(72)80006-9
     ↗
Show all 29 →
  1. Brown, Robert L., Jr. , and Carl G. Herndl. "An ethnographic study of corporate writing: job status as reflec…
  2. Persuasive Business Writing: Creating Better Letters, Memos, Reports, and More
  3. 10.1037/h0030904
     ↗
  4. Writing for Results : In Business, Government, the Sciences and the Professions
  5. The Journal of Business Communication
  6. Research in the Teaching of English
  7. Business Communications: Principles and Methods
  8. Visible Language
  9. 10.1037/h0036293
     ↗
  10. 10.2307/356369
     ↗
  11. Business Communication: A Functional Perspective
  12. Report Writing for Business
  13. 10.1177/002194368302000105
     ↗
  14. 10.3102/00346543049002371
     ↗
  15. Business Communication: Strategy and Skill
  16. Effective Business Communications
  17. Research in the Teaching of English
  18. . Paradis, James, David Dobrin, and Richard Miller. "Writing at Exxon ITD: Notes on the Writing Environment o…
  19. 10.1177/002194368902600301
     ↗
  20. Writing that Works: How to Write Memos, Letters, Reports, Speeches, Résumés, Plans, and O…
  21. Communication forManagement and Business
  22. Managerial Communication: A Strategic Approach
  23. The Executive Memo: A Guide to Persuasive Business Communications
  24. Contemporary Business Report Writing