Journal of Business and Technical Communication Oct 1992

An Investigation of Perceived Managerial Listening Ability

RANDOLPH T. BARKER ; C. GLENN PEARCE ; IRIS W. JOHNSON

Abstract

This study employed a listening effectiveness inventory to measure perceived listening ability among managers who were leaders in a professional management association in the United States and Canada. Analysis of variance results revealed statistically significant differences for training and gender. Those who had taken more than one listening training seminar or course scored higher on the inventory than did those who had had no listening training. Females perceived themselves as better listeners than males did. No statistically significant differences were found for age. On the whole, the inventory developed in this study may provide another dimension to measures of listening effectiveness.

Journal
Journal of Business and Technical Communication
Published
1992-10-01
DOI
10.1177/1050651992006004003
CompPile
Open Access
Closed
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Citation context

Cited by in this index (5)

  1. Stowers et al. (2003)
    Improved Student Writing in Business Communication Classes: Strategies for Teac…
    Journal of Technical Writing and Communication
  2. Pearce et al. (2003)
    Assessment of the Listening Styles Inventory: Progress in Establishing Reliabil…
    Journal of Business and Technical Communication
  3. Brown et al. (2001)
    Analysis of the Communication Components Found within the Situational Leadershi…
    Journal of Technical Writing and Communication
  4. Barker et al. (1997)
    Using Social Learning Theory to Reduce Small Business Breakdown along the Inter…
    Journal of Technical Writing and Communication
  5. JOHNSON et al. (1995)
    Using Journals to Improve Listening Behavior: An Exploratory Study
    Journal of Business and Technical Communication

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