IEEE Transactions on Professional Communication Sep 2025

Demystifying Chatbot Creation: A Comparative Case Study of Available Approaches

Mayank P. Muthyala ; Claire Lauer ; Stephen Carradini ; Briana Rajan
Journal
IEEE Transactions on Professional Communication
Published
2025-09-01
DOI
10.1109/tpc.2025.3587826
CompPile
Topics
Export
BibTeX RIS

Citation context

Cited by in this index (0)

No articles in this index cite this work.

References (29) · 13 in this index

  1. Reeves et al. (2024)
    Generative AI in Technical Communication: A Review of Research from 2023 to 2024
    Journal of Technical Writing and Communication
  2. Getchell et al. (2022)
    Artificial Intelligence in Business Communication: The Changing Landscape of Re…
    Business and Professional Communication Quarterly
  3. Carradini (2024)
    On the Current Moment in AI: Introduction to Special Issue on Effects of Artifi…
    Journal of Business and Technical Communication
  4. 10.1145/3641237.3691686
     ↗
  5. 10.1145/3613905.3650919
     ↗
Show all 29 →
  1. 10.1080/17524032.2024.2382476
     ↗
  2. Ding (2020)
    Crowdsourcing, Social Media, and Intercultural Communication About Zika: Use Co…
    Journal of Technical Writing and Communication
  3. Angeli et al. (2018)
    Introduction to the Special Issue: Medical Humanities and/or the Rhetoric of He…
    Technical Communication Quarterly
  4. Johnson-Sheehan et al. (2008)
    Conservation Writing: An Emerging Field in Technical Communication
    Technical Communication Quarterly
  5. Miller (1980)
    Environmental impact statements and rhetorical genres: An application of rhetorical theor…
  6. 10.2196/45772
     ↗
  7. 10.1016/j.ijdrr.2024.104792
     ↗
  8. (2023)
    OpenAI platform
  9. 10.54941/ahfe1002960
     ↗
  10. berg (2017)
    Chatbots as a mean to motivate behavior change : How to inspire pro-environmental attitud…
  11. Omizo (2024)
    Automating Research in Business and Technical Communication: Large Language Mod…
    Journal of Business and Technical Communication
  12. 10.7759/cureus.37432
     ↗
  13. Pflugfelder et al. (2023)
    The Use and Misuse of Indigenous Science
    Technical Communication Quarterly
  14. 10.4324/9781003288008
     ↗
  15. Lindgren et al. (2025)
    Technical Communication's Fight Against Extractive Large Language Modeling by A…
    Journal of Business and Technical Communication
  16. Palmer et al. (2025)
    Constructing Websites with Generative AI Tools: The Accessibility of Their Work…
    Journal of Business and Technical Communication
  17. Piller (2025)
    Inhuman Rhetoric: Generative AI and Crisis Communication
    Journal of Business and Technical Communication
  18. Deptula et al. (2025)
    Rhetorics of Authenticity: Ethics, Ethos, and Artificial Intelligence
    Journal of Business and Technical Communication
  19. (2025)
    S-Carradiniwaterbot
  20. Lewis (2020)
    Retrieval-augmented generation for knowledge-intensive NLP tasks
  21. 10.54822/qxom4114
     ↗
  22. 10.1145/3593013.3594067
     ↗
  23. Hopton et al. (2023)
    Critical Approaches to Climate Justice, Technology, and Technical Communication…
    Technical Communication Quarterly
  24. 10.1038/s43247-023-01084-x
     ↗
CrossRef global citation count: 2 View in citation network → Build reading path →

Related articles

  1. Rhetoric Society Quarterly Aug 2026
    Environmental Preservation and the Grey Cliffs Conflict: Negotiating Common Narratives, Values, and Ethos: by Kristin D. Pickering, UP of Colorado, 2024, 268 pp., $33.95 (paperback), ISBN: 978-1-64642-575-4 ↗
    Nathan D. Wood
    argument qualitative research
  2. Argumentation Jul 2026
    Arguments and Proto-arguments in Multimodal Protest ↗
    Lotte van Poppel; Jan Albert van Laar
    argument qualitative research multimodality
  3. Assessing Writing Jul 2026
    Developing a rating scale for written intralinguistic mediation in a local context ↗
    Caroline Shackleton; Nathan Turner; Adolfo Sánchez Cuadrado
    assessment qualitative research
  4. Written Communication Mar 2026
    Faculty and Administrator Perceptions of Interdisciplinary Collaborative Writing: Practices, Challenges, and Support Structures ↗
    Stephen Carradini; Ed Nagelhout
    collaborative writing professional writing labor and working conditions qualitative research
  5. Argumentation Mar 2026
    Is a Contradiction Between Arguments Less Likely to be Noticed When They are Implicit? An Experimental Case Study ↗
    Edoardo Lombardi Vallauri
    argument qualitative research social media