Rachael Jordan

8 articles
University of South Carolina ORCID: 0000-0003-2825-2376

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Rachael Jordan's work travels primarily in Technical Communication (100% of indexed citations) · 5 indexed citations.

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  • Technical Communication — 5

Counts include only citations from indexed journals that deposit reference lists with CrossRef. Authors whose readers publish primarily in venues without reference deposits will appear less central than they are. See coverage notes →

  1. Queer Aesthetics & Intimacy in Technical Communication: Destigmatizing Sex Work Through Zines ↗
    Abstract

    Zine scholarship in technical communication does not often engage with aesthetics. This article argues that Yapp's queer aesthetics can be used in technical communication to shift perspectives. Through an analysis of the zine ProMomme: A Sex Worker's Guide to Parenting, I argue that queer aesthetics is used to bridge the gap between a societal impulse to consider sex work aberrant and the need for destigmatization by engaging a “traditional” vintage aesthetic with queer/stigmatized images to teach others how to talk about sex work. This juxtaposition helps create an intimacy and queer aesthetic that challenges dominant narratives that cause stigmatization, oppression, and violence against sex workers.

    doi:10.1177/00472816261462518
  2. Ethical Infrastructure as Care Ethics: Moderation Decision-Making as a Site for Technical & Professional Communication ↗
    doi:10.1080/10572252.2026.2691023
  3. Terms of Service and Community Guidelines as “Value-Laden” Documents: An (Adapted) Corpus-Assisted Discourse Analysis of “Sexual Content” ↗
    Abstract

    Technical and professional communicators need to continue to interrogate how the seemingly mundane documents they create, such as terms of service (ToS) and community guidelines, and the systems those documents become a part of can oppress, exclude, and affect marginalized and hypermarginalized communities. This article presents an adapted corpus-assisted discourse analysis of how “sexual content” is defined across a corpus of 176 ToS and community guidelines from 118 social media sites. The findings show how ToS and community guidelines can work together to complicate our understanding of how values are intentionally and unintentionally embedded in these documents in order to uphold power or to meet emancipatory ends.

    doi:10.1177/10506519261433024
  4. Queer Potential in Professional Communication: “Queer Use” & Terms of Service ↗
    doi:10.1080/10572252.2025.2531972
  5. Studying Surveillance Through Hybrid Concealment Practices: A Queer Analysis of Digital Sex Work Safety Guides ↗
    doi:10.37514/pei-j.2024.27.1.14
  6. Design Justice: Community-Led Practices to Build the Worlds We Need: by S. Costanza-Chock, Massachusetts, MIT Press, 2020, 360 pp., $25.00 (paperback), Open Access, ISBN: 9780262043458 ↗
    doi:10.1080/10572252.2022.2130671
  7. Online Access: Grant Writing as Reciprocal Service-Learning at a Hispanic-Serving Institution ↗
    doi:10.37514/opw-j.2022.14.1.06
  8. Pedagogical Approaches and Critical Reflections: Adapting the Discourse-Based Interview in a Graduate-Level Field Methods Course ↗
    Abstract

    The discourse-based interview (DBI) allows researchers to explore writers’ tacit knowledge. This article describes how we taught and learned to adapt a DBI-based interviewing process through the reflections of both the professor and two graduate students in a graduate-level course, Field Methods in Technical Communication. By participating in a large-scale research project focusing on how online PhD students viewed their education post-graduation, current graduate students learned about planning, conducting, and analyzing interviews. The authors reflect on how they not only learned qualitative methods, but how the experience made them feel like part of a research community (as well as an academic community). Taking a dialogic approach, the professor and both graduate students weave narratives, reflections, and the voices of their participants to share their experiences in uncovering tacit knowledge using a DBI-inspired process.