Longitudinal Analysis of Corporate Social Responsibility on Company Websites

Katherine Taken Smith Murray State University

Abstract

As social issues increase, so does the scope of corporate social responsibility (CSR). Companies are expanding their CSR activities and making the terminology used to describe them more specific. This study compares website content of Fortune 500 companies in 2015 with content collected in 2011. Traditionally, two CSR issues have been the dominant focus on company websites: community and environment. Findings reveal that these terms have decreased in usage and new terms have emerged, such as supply chain and volunteer involvement. A shift has occurred that business practitioners will find helpful in communicating CSR initiatives.

Journal
Business and Professional Communication Quarterly
Published
2017-03-01
DOI
10.1177/2329490616686957
CompPile
Open Access
Closed
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Cited by in this index (3)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Business and Professional Communication Quarterly

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