The Importance of Instructor Affirming Messages in Business Communication Students’ Writing Apprehension

Michelle T Violanti ; Stephanie Kelly North Carolina Agricultural and Technical State University ; Emily Denton University of Louisville ; Makayla Schill North Carolina Agricultural and Technical State University

Abstract

Through the guidance of social presence theory, this study sought to understand how instructors’ affirming messages and social presence behaviors affect students’ writing apprehension in online business communication courses. The data were consistent with two models, both of which indicate that instructor affirming messages indirectly affect students’ writing apprehension in the business communication classroom. Both models also indicate that students’ burnout mediates that indirect effect. The results show how important it is for instructors to take the time to leave affirming message feedback when teaching business communication online.

Journal
Business and Professional Communication Quarterly
Published
2024-09-01
DOI
10.1177/23294906231165738
CompPile
Open Access
Closed
Topics
Export

Citation context

Cited by in this index (4)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Business and Professional Communication Quarterly
  4. Business and Professional Communication Quarterly

References (77) · 5 in this index

  1. 10.5032/jae.2016.02119
     ↗
  2. International Journal of Psychology and Behavioral Sciences
  3. 10.1080/03634520500343368
     ↗
  4. 10.1080/00909887909365204
     ↗
  5. 10.1080/1041794X.2021.2011954
     ↗
Show all 77 →
  1. Business and Professional Communication Quarterly
  2. 10.1162/105474603322761270
     ↗
  3. 10.1080/10668926.2017.1352545
     ↗
  4. 10.4324/9781315757421
     ↗
  5. 10.5539/elt.v9n6p229
     ↗
  6. 10.1016/j.jnma.2020.11.009
     ↗
  7. 10.24059/olj.v26i3.2202
     ↗
  8. 10.1080/17459430600964638
     ↗
  9. Research in the Teaching of English
  10. 10.1080/03634523.2016.1209222
     ↗
  11. 10.30918/AERJ.83.20.096
     ↗
  12. 10.1111/j.1468-2958.2000.tb00758.x
     ↗
  13. 10.1080/0363452032000135742
     ↗
  14. 10.5032/jae.2017.04254
     ↗
  15. Foutz B., Violanti M. T., Kelly S., Prentiss S. (2021). Teacher immediate behaviors and students’ public spea…
  16. Journal of Business and Technical Communication
  17. Garland M. E., Violanti M. T. (2020, May). Open communication may not be promotive communication: Faculty mem…
  18. Business and Professional Communication Quarterly
  19. 10.3389/fcomm.2021.641956
     ↗
  20. 10.1080/03634523.2014.920091
     ↗
  21. 10.1080/03634520701787777
     ↗
  22. 10.1080/03634523.2014.978798
     ↗
  23. 10.1080/03634528809378702
     ↗
  24. Children’s needs III: Development, prevention, and intervention
  25. 10.1080/03634523.2011.615410
     ↗
  26. Iksan H., Abdul Halim H. (2018). The effect of e-feedback via wikis on ESL students’ L2 writing anxiety level…
  27. 10.1080/10437797.2015.977177
     ↗
  28. 10.1002/cdq.12174
     ↗
  29. 10.1177/109804821101500107
     ↗
  30. Business and Professional Communication Quarterly
  31. 10.1080/03634523.2015.1014383
     ↗
  32. 10.1080/08934215.2019.1675737
     ↗
  33. 10.1080/01463373.2022.2077123
     ↗
  34. 10.1080/08824096.2014.924335
     ↗
  35. 10.1515/9781501502446-019
     ↗
  36. Principles and practice of structural equation modeling
  37. Kundu A. (2019). Understanding college “burnout” from a social perspective: Reigniting the agency of low-inco…
     ↗
  38. 10.1080/01463373.2021.1887310
     ↗
  39. 10.1080/17404622.2022.2046284
     ↗
  40. 10.4148/1051-0834.1039
     ↗
  41. 10.1177/0033294119852767
     ↗
  42. 10.1177/0734282913508246
     ↗
  43. 10.1016/j.ijer.2020.101714
     ↗
  44. 10.1177/2329488419856803
     ↗
  45. 10.1016/j.lindif.2019.101785
     ↗
  46. 10.1002/job.4030020205
     ↗
  47. 10.1002/wps.20311
     ↗
  48. 10.1080/08824096.2017.1365233
     ↗
  49. 10.1016/j.pubrev.2022.102223
     ↗
  50. 10.17927/tkjems.2018.30.1.121
     ↗
  51. 10.1080/03075079.2015.1067602
     ↗
  52. Myers S. A., Goodboy A. K. & Members of COMM 600. (2014). College student learning, motivation, and satisfact…
  53. National Association of Colleges and Employers. (2021, March). Career readiness: Competencies for a career-re…
  54. 10.1080/1041794X.2022.2099567
     ↗
  55. 10.56021/9781421445137
     ↗
  56. 10.1016/j.sbspro.2015.01.087
     ↗
  57. 10.36923/jicc.v21i1.6
     ↗
  58. 10.1177/0022022102033005003
     ↗
  59. 10.1080/03634523.2010.535007
     ↗
  60. 10.1007/s10734-018-0332-4
     ↗
  61. 10.36923/jicc.v18i2.763
     ↗
  62. The social psychology of telecommunications
  63. 10.1080/03634520903390867
     ↗
  64. Journal of Knowledge Globalization
  65. Stewart C. O., McConnell J. R.III, Stallings L. A., Roscoe R. D. (2019). Growth mindset: Associations with ap…
  66. 10.3389/fpsyg.2011.00358
     ↗
  67. 10.24839/2325-7342.JN22.3.220
     ↗
  68. 10.1080/10510974.2018.1466718
     ↗
  69. 10.1080/03634523.2010.491122
     ↗
  70. 10.1037/edu0000212
     ↗
  71. 10.1080/10510974.2022.2074491
     ↗
  72. 10.2224/sbp.2007.35.8.1087
     ↗