Build Quality into your Systems Effort
Abstract
People programming, the design and documentation of administrative systems for use as a management tool, has been on the rise for some time now, but not so the quality. That seems to remain at a low level. Not only do systems designers still take too much time to design, but the document that they finally do publish is barely communicative. Quality in this case is paradoxical: it is sorely needed, yet it cannot be measured. Grumman, however, solved the problem by taking the approach of building quality into the design effort, providing writing mechanics to do so. Neither the approach nor the mechanics were easy to specify. A philosophy to establish the basics and define the terms was first in order. The mechanics were developed from that philosophy. The results were more than anticipated because, in three years' use, the mechanics have not yet failed to cope with the many systems writing requirements.
- Journal
- Journal of Technical Writing and Communication
- Published
- 1971-10-01
- DOI
- 10.2190/3yfx-ya3k-cady-l5mc
- CompPile
- Open Access
- Closed
- Topics
-
- Export
- BibTeX RIS
Citation context
Cited by in this index (0)
No articles in this index cite this work.
References (0)
No references on file for this article.
Related articles
-
Written Communication Jan 2025Beyond Surfaces and Depths: An SFL Analysis of Fine Gradations of Meaning in Undergraduates’ Writing About Literature ↗Ruth Li
-
Pedagogy Jan 2024
-
Composition Forum 2024Alyssa Devey
-
Literacy in Composition Studies Nov 2022Amanda Hayes
-
Teaching English in the Two-Year College Mar 2022Feature: Critiquing the Normative Discourse Circulated by Two-Year College Writing Center Websites through Critical Disability Studies and Technical and Professional Communication ↗Kristin C. Bennett