Journal of Business and Technical Communication Jan 2016

From Participatory Design to a Listening Infrastructure: A Case of Urban Planning and Participation

Kristen R. Moore ; Timothy J. Elliott Texas Tech University

Abstract

In this article, the authors confront challenges faced in public planning projects when the desire to implement participatory design is complicated by the need for mass quantities of data. Using one case of participatory design in urban planning, they suggest that planners struggled to effectively employ participatory design methodology because they neglected to collect the tacit knowledge generated through their participatory processes. Coupling participatory design with a listening rhetoric, they suggest that participatory processes that include tacit knowledge and representative citizen participation might augment public planning projects that hope for both big data collection and democratic approaches to urban planning.

Journal
Journal of Business and Technical Communication
Published
2016-01-01
DOI
10.1177/1050651915602294
CompPile
Open Access
Closed
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Cited by in this index (18)

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